Wayside March 2025 Product Update



While some of our biggest wins happen behind the scenes, they’re the foundation for everything we build. Over the past month, our team has been hard at work refining, optimizing, and laying the groundwork for exciting things ahead. Here’s a look at what we’ve accomplished:

Wayside Feature: Certification Flows

In addition to automatic and human review modes, Wayside now offers a “certification” mode that sends an answer automatically, but provides an indicator to the employee that the message is pending certification by the HR team.

Example screenshot -

New Data Sources - Direct-from-Web and Confluence

Wayside now supports loading information directly crawled from web sites, as well as information loaded from your Confluence knowledge base.

Example Screenshot:

Wayside Milestone: Compliance

Wayside Achieves SOC 2 Type 2 Compliance: What It Means for You:

We are excited to announce that Wayside has achieved SOC 2 Type 2 compliance, a significant milestone in our commitment to security, privacy, and reliability. But what does this mean for you?

SOC 2 (System and Organization Controls 2) is a rigorous auditing standard developed by the American Institute of Certified Public Accountants (AICPA). It evaluates how organizations handle customer data based on five key trust service criteria:

Unlike SOC 2 Type 1, which assesses controls at a single point in time, SOC 2 Type 2 evaluates our controls over an extended period. This means our systems and processes have been proven to consistently maintain the highest standards of security and reliability over time.

For our customers, partners, and stakeholders, this certification reinforces our ongoing dedication to safeguarding your data, reducing risk, and ensuring trust in our platform.

Thank you for your continued support as we uphold the highest standards in data security!

Stay tuned—there’s more cooking on the horizon!