Workday’s article system provides an “audience” mechanism for e.g. separating policies by country.
Wayside now automatically loads these audience fields when generating answers.
We’ve heard from countless HR teams struggling with employees bypassing Workday’s case management in favor of Slack.
Example screenshot - US Version
Example screenshot 2 - Europe (UK) Version
Wayside now helps you ease into automatic mode in Slack by providing a mechanism for getting human review on answers before the answers are sent to the employee.
Example screenshot
Wayside now loads benefit plan selections directly from Workday and uses these selections to generate personalized responses based on employee’s selections.
Example breakdown extracted from an Outlook shared inbox
Wayside now supports embedding the system directly into Google Chat.
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Example breakdown extracted from a Google inbox
Wayside now supports some basic actions in ADP like updating onboarding dates and re-sending personal registration codes.
Wayside now automatically cleans up unused drafts in Outlook, avoiding clutter.
Wayside now supports loading in knowledge via direct connection to both Sharepoint and Confluence.
